TERMS & CONDITIONS

LEGAL

 

By placing an order on our website, you agree to accept our Terms & Conditions as set out below:

 

TERMS OF SALE

 

All prices are inclusive of VAT. A delivery fee will be added during checkout. All prices are subject to change without prior notice and are valid while stocks last.

 

Custom Products

 

It is your responsibility to select the correct model and make of the device / phone case. Custom orders can take slightly longer to process. In the event that the customer submitted an image that is not suitable for printing, we will request another image. Custom orders that are placed without a suitable image will automatically expire after 7 days. Upon the 7-day expiration, Identity Cases will automatically print the original image submitted and dispatch the order for delivery.

 

SALES TERMS & CONDITIONS

 

All discounted sales are final – no returns, refunds, credits, or exchanges. Sales excludes all custom products. Please note coupon codes, gift vouchers and discount codes are not valid during promotions. Prices are subject to change at any time. Due to a high volume of orders during the sales and festive period, our standard processing times do not apply, and orders are delayed. We will however endeavor to get your order shipped out to you as quick as possible.